Welcome to Utility Billing Online
The City’s Solid Waste Division is implementing a Route Rebalancing effort to enhance the efficiency of collecting residential garbage, recycling, and yard waste for our growing community.
Route Rebalancing is a comprehensive review and restructuring of all collection routes within our City. As part of this process, the City aims to reassess and optimize these routes, ensuring logical mapping and a balanced distribution of stops across all routes. Additionally, these changes will improve the efficiency of the City’s transfer station processing by balancing out the volumes of recycling streams each week.
Identifying If You are Affected by the Route Rebalance customers can use the "Address Lookup" feature on the city's homepage to verify if there will be a change in your solid waste collection schedule.
Utility payments can be made online, through secure automated phone system, by mail or using the drop box located outside of City Hall (150 City Park Way). Staff will be available at (925) 516-5415 or via email at ubmessages@brentwoodca.gov for general questions regarding your account.
Please Register.
Click Here for instructions on "How to Register a City of Brentwood Utility Account".
Already registered? Login to access Utility Billing Online.
Other Payment Options - Click Here
Automatic Payment with Checking Account - to submit a request to have your utility payment automatically deducted from your checking account.
Automatic Payment with Credit card - Click Here for instructions.
To apply for service at a new location - Click Here for instructions.
To close your account - The City requires two business days notification to turn services off per Municipal Code 3.26.220. The City requires account closures in writing. Please note the City does not turn off water on Friday, Saturday, Sunday or Holidays. Services are disconnected early morning. If water is required at any part of the day, schedule disconnection for the following day. To request account closure, complete and submit form click here.
eBill - to submit a request to receive your bill via email.
Balanced Billing - to print the application for the Balanced Billing Program.
Information - to view additional Utility Billing information on the web and general information.
2023 Adopted Rate Studies - To view the newly adopted 2023 Rate Studies.
Falling Behind?
Payment Arrangements are available! Please contact Utility Billing at (925)516-5415 to discuss options.
Other resources available are local charities, churches and county organizations. Contra Costa County assistance programs can be found at: needhelppayingbills.com.
Utility Billing: (925) 516-5415
Solid Waste: (925) 516-6090
Falling Behind?
Payment Arrangements are available! Please contact Utility Billing at (925)516-5415 to discuss options.
Other resources available are local charities, churches and county organizations. Contra Costa County assistance programs can be found at: needhelppayingbills.com.
Utility Billing: (925) 516-5415
Solid Waste: (925) 516-6090